Quality standards for reporting lines for child sexual exploitation in travel and tourism
The ECPAT network has published a new study outlining quality standards for reporting lines for child sexual exploitation in travel and tourism. Since 2014, the platform www.dontlookaway.report has been increasingly successful. It now includes reporting lines from more than 20 countries around the world. In order for these websites to function and follow up complaints properly, members will now have to meet a number of quality criteria.
These quality standards are a practical tool for the staff managing these reporting websites or wishing to create one. They cover several aspects, in particular:
- The checking of the background and the references of employees
- The processing of reports within 48 hours
- The regular updating of the information on the website and clear instructions on the reporting procedure
- The communication of an annual report listing the different reports and how they have been followed-up